I work with my hands, and many things like this are subject to improvement over time and where he lacks the perfect touch, can be remedied by another luthier considering price, (but not always). It is my observation that humans tend to perfect things over time. Phiga has made hundreds of guitars, and a bunch since the horrible reviews we hold to memory. Maybe out of being souls with a good heart, We can assume his continued success has ironed out many of his issues, and I have yet to hear specifics. Maybe the guitar is perfect but the set up lacks some like so many we hear about making it sound crapy? Maybe one or two guitars were made with wood misrepresented by a dealer as being kiln dried, different grade or blah blah... so many variables could have got him the scarlet letter.
But then again, If he spends the time it takes to get something as right as that, they should cost more than a made in china version, that's what worries me most about it. But maybe his overhead/production/sales allows him to price his work reasonably? Even Thomas can make a guitar in the 4K area.... But who will take the plunge and try him out? Maybe we screwed it all up and he makes a decent guitar all along? We should see if he would let a well respected voice of our community try out a guitar to clear his name...

http://otislotus.net/ Finally finished our new site...