i went to the store. i payed them money. i have the same problem, they fixed nothing.

Yeah I have a Creative Lab Zen xtra 30 gig, and the only problem I have with it is that I beet the shit out of it.
Never had a problem with the software, I accidentally romoved all my music on it and just synct it back up.
But I do like MAC and love there software just as much so, I'm a hybrid kinda guy.

